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Monday – Friday : 9am – 5pm
Main Phone: 0044 203 603 6554
From UK: 020 3603 6554
From Republic of Ireland: 01 902 2240
International: 0044 203 603 6554
Linguaphone UK & International Customer Service, PO Box 225, Mullaghboy Industrial Estate, Navan, Co Meath , Ireland

Linguaphone Group
3rd Floor CI Tower
St. George’s Square
New Malden, KT3 4HG
United Kingdom


Have a question or need help? Please use our customer contact form below.


    If you would like to buy one of our courses, or require technical assistance with ordering a course online, please contact us on:

    From UK: 020 3603 6554
    From Republic of Ireland: 01 902 2240
    Email: [email protected]

    Covid-19  – Our customer service office remains open and ready to assist you , Monday to Friday 10am to 4.30pm. As our phone lines may be busy at certain times, please leave a voice message and we will call you back. Alternatively ,  send an e-mail with your query or request a callback.

    Customer Services

    Once you have bought your course, if you have any queries please contact Customer Services on 

    UK: 020 3603 6554
     01 902 2240
    or by email to [email protected]
    Our Sales and Customer Service teams are available from 10.00am – 4.30pm Monday to Friday.

    Linguaphone courses, where the delivery and sales invoice addresses are within the UK, ROI and Spain, are covered by a 21 day trial period. If at the end of this period you are not satisfied, please contact Customer Services on

    From UK: 020 3603 6554

    From Republic of Ireland: 01 902 2240

    From Spain: 0044 203 603 6554

    or email us at [email protected] to arrange the return of your course and claim a refund (less shipping fee).

    You will be requested to return the course by a standard postal delivery service to the address below. Please include your full name, address and order number. We would also recommend that you obtain a certificate of posting from the Post Office to keep as a receipt and proof of postage.

    Send to : Product Returns, Linguaphone UK and Ireland, PO Box 225, Mullaghboy Industrial Estate, Co Meath , Ireland

    Returned courses are subject to inspection. Linguaphone reserves the right to reject any returned course that is not in saleable condition.

    Please note that the trial period does not apply to MP3 downloads or other online subscription services. After purchase, Digital courses may be previewed online for 21 days. Once they have been downloaded to your device they cannot be refunded.

    Linguaphone UK is part of the Linguaphone Group.  The Linguaphone Group has an extensive network of licensed partners around the world, offering adult English language courses under the Direct English and Linguaphone brand names and children’s English courses under the Pingu’s English brand.  For all international Master Licensing enquiries please visit or email [email protected]

    Working with the Linguaphone Group overseas:
    With over 200 English language training centres worldwide across our three international brands, Linguaphone, Direct English and Pingu’s English, Linguaphone Group partners are often looking for experienced teachers, receptionists and customer service personnel. If you would like to be considered for any vacancies within the Group, please email your CV and cover letter to [email protected], highlighting the country that you would like to work in.

    For all media enquiries, please contact 

    UK: 020 36036554
     01 902 2240
    Alternatively, please email [email protected]

    Postal Address:

    Linguaphone Foreign Language Training , UK and International Customer Service, PO Box 225, Mullaghboy Industrial Estate, Co Meath, Ireland


    Linguaphone Corporate Head Office –  3rd Floor CI Tower , St. George’s Square , New Malden, KT3 4HG , United Kingdom